• OB OBJECTIVE

Job holder will help to build a good working environment via providing enough manpower supply, to provide qualified technical trainings, to provide activities that sharpen company‘s core values and recognize hi-po talents for the entire Business Unit.

• DUTIES & RESPONSIBILITIES

Talent Development

- Recognize store hi-po talents [Crew Leader, ASM] via internal promoted assessment, conduct internal assessment for SM level up, develop talent pool for Business Unit and advise RM/Regional HRBP on manpower arrangement for all levels.

- Work with RM of the region or across region to update staff in store all chances of career movement and development.

Training

- Conduct training need analysis, prepare annual training plan and provide qualifed functional and competency training for store management team - Participates in evaluation and monitoring of success of post training programs. Follow-up to ensure training objectives are met.

Compensation & Benefits

- Cascade and consult stores on C&B related policies [monthly payroll, annual merit increase, 13th salary, personal income tax, C&B policies]; provide feedback of stores to C&B team.

- Provide inputs for C&B team to build up competitive remuneration structure.

Employee Relations

- Works with restaurant managers and employees to investigate and resolve employee relations issues.

- Build up and cascade all employee engagement programs [annual team building, core values, wellness, inspirational programs, convention, etc.]

- Organise workshops, talk-shows, discussions/dialogues to embed store team on values and orient store team behaviours to demonstrate core values

Administration

- Administers HR related working procedures and ensure these procedures are executed well at stores

- Works with managers and employees to investigate and resolve employee relations issues.

- Cascades all employee engagement programs [value, wellness, inspirational programs...]

- Consults leader of the business unit strategic human resources matters

- Conducts HRBP annual planning and monitoring stores‘ manpower budgets

KPIs:

• Annual Trainning Needs Analysis of the Business Unit are met
• C & B and Employee relations are achieved with the standard of Jollibee Viet Nam on C & B and ER criteria in Employee Engagement Survey
• Disciplinary actions are resolved thoroughly [if have any]; ER programs are implemented as planning
• Staff’s functional and competency capabilities are met with the job requirements

SKILLS / QUALIFICATIONS

- Having at least 5 years experience in position of Human Resources Manager.

- Job holder should have good knowledge of Viet Nam labor code.

- University graduates in HRM, Business Administration or equivalent

- English proficiency: advance level in 4 skills (Listening, Speaking, Reading and Writing)

- Strategic thinking

- Excellent communication and persuasive skill