Job Objectives

• Design and implement a talent management framework

• Manage the succession planning program

• Conduct capability and talent assessments

• Develop career strategies and roadmaps

• Analyze talent data and propose strategic initiatives

Job Responsibilities

1. Performance Management System (PMS)

   • Design and update the PMS tailored to the characteristics of both store operations and office functions

   • Guide the implementation of SMART goal-setting processes across all levels

   • Collaborate with HR Business Partners (HRBP) and managers to monitor and support periodic performance evaluations (mid-year, year-end)

   • Ensure PMS is aligned with career development pathways, talent assessments, and rewards programs

   • Analyze performance data to identify top performers, those needing support, or further development

2. Talent Review

   • Design and organize the annual Talent Review process

   • Train managers on potential-performance assessment models (e.g., 9-box grid or equivalent)

   • Analyze and identify key talent groups: Key Talents, High Potentials, Successors

   • Advise management on talent development and retention strategies based on Talent Review outcomes

   • Manage and update the company-wide Talent Pool system

3. Succession Planning & Key Talent Development

   • Develop competency frameworks for each succession level

   • Work with the Learning & Development (L&D) team to design individual development programs (IDPs, coaching, fast-track programs, etc.)

   • Propose and implement clear career development roadmaps for successors

   • Monitor the development progress and readiness levels of succession candidates

   • Work closely with departments to maintain a flexible succession pipeline aligned with business strategies

4. Other Duties

   • Provide training and supervision to enhance the capabilities of team members

   • Perform other tasks as assigned by the Department Head

Requirements

• Clear speaking voice

• Good English communication skills

• Knowledge and experience in behavioral competencies

• Proficient in MS Office: Word, Excel, PowerPoint

• Strong management, communication, analytical, and coaching skills

• Strategic thinking

• Energetic, with a high sense of responsibility

Working Experience

• Bachelor’s degree in Human Resource Management, Business Administration, or related fields

• Minimum of 3–5 years of experience in a similar position (Management levels)

• Preference for candidates with experience in the F&B industry

Note: By submitting your application to Jollibee Vietnam Co., Ltd., you consent to the use of your personal information contained in the application for the company’s recruitment and employment processes.