JOB SUMMARY

The Talent Acquisition Business Partner (TABP) Officer manages end-to-end recruitment for Operations, ensuring timely manpower fulfillment and supporting business growth through workforce planning, stakeholder partnership, and recruitment excellence.

RESPONSIBILITIES

1. End-to-End Hiring Delivery

• Manage the full recruitment lifecycle, including screening, interviews, job offers, onboarding, and post-onboarding follow-up.

• Partner with Sourcers to prioritize critical stores and New Store Openings (NSO), ensuring headcount fulfillment within agreed SLAs.

2. Business Partnering

• Forecast hiring demand based on business expansion, manpower plans, seasonality, and turnover trends.

• Partner with Operations leaders, Sourcers, and vendors to review recruitment performance, resolve hiring challenges, and implement effective solutions.

• Provide recruitment advice, market insights, and training to improve hiring speed and quality.

• Drive mass hiring events, field recruitment, employee referrals, and talent attraction initiatives.

3. Recruitment Operations Excellence

• Ensure accurate and timely recruitment processes, documentation, and ATS updates.

• Monitor recruitment funnel performance and support process standardization, system enhancements, and automation.

• Collaborate with stakeholders to improve hiring efficiency and candidate experience.

4. Data Governance, Reporting & Vendor Management

• Maintain accurate candidate data and prepare daily/weekly recruitment reports and dashboards.

• Analyze hiring metrics to identify bottlenecks and recommend data-driven solutions.

• Coordinate with external vendors to resolve operational issues and ensure recruitment compliance with company policies, labor laws, and audit standards.

REQUIREMENTS

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum 5 years of experience in Talent Acquisition, HR Business Partnering, or full-cycle recruitment; QSR, F&B, or Retail experience is preferred.

• Proven experience in high-volume recruitment across online and offline channels.

• Strong analytical, advisory, stakeholder management, and vendor coordination skills.

• Ability to manage multiple urgent vacancies and provide effective hiring solutions in a fast-paced environment.

BENEFITS

• Competitive salary, 13th-month salary, and business performance bonus.

• Comprehensive health insurance coverage.

• Annual leave, sick leave, and family leave.

• Career advancement opportunities in a dynamic and growth-oriented work environment.

WORKING TIME

Monday–Friday, 8 hours per day.

LOCATION

CII Tower, 152 Dien Bien Phu St., Thanh My Tay Ward, Ho Chi Minh City